Refund Policy

AudioLab provides a full refund for every AudioLab credit purchase when the refund is requested within 30 calendar days of the transaction date. You may request a refund for any reason. This guarantee applies whether or not any of the purchased credits have been used.

Paddle is the Merchant of Record for AudioLab purchases and processes refunds. Submit your request within 30 calendar days by using the “View receipt” link in your Paddle transaction confirmation email or by visiting Paddle buyer support and selecting “Request a refund.”

You may also request assistance by emailing contact@tryaudiolab.ai or calling +1 (949) 413-8582.

Paddle returns the full purchase amount to the original payment method. AudioLab does not impose usage-based exclusions, partial-refund conditions, or other eligibility requirements on requests made within the 30-day refund window. A refund does not limit any additional rights provided by applicable law.

If you are dissatisfied with how a purchase or refund request was handled, follow our Complaints Policy for response times and escalation options.